Contact Us
Contact Hearthlune
We would love to hear from you.
Whether you have a question about your order, need assistance with a product, or simply want to learn more about Hearthlune, our Customer Care team is here to help.
We are committed to providing a thoughtful and welcoming experience from the moment you discover Hearthlune to the moment your pieces arrive at your home.
Get In Touch
For questions regarding:
Order information
Shipping updates
Returns and exchanges
Product details
General inquiries
Please feel free to contact our Customer Care team.
Customer Care Email
Email:
Customer Care Hours
Monday - Friday
9:00 AM - 6:00 PM EST
We typically respond within 24-48 business hours.
Order Support
When contacting us regarding an order, please include:
Your order number
The email address used during checkout
A description of your question or concern
Providing these details helps us assist you more efficiently.
Before Contacting Us
For common questions about:
Shipping times
Order tracking
Returns
Refunds
Payment information
Please visit our FAQ page for quick answers.
Our Commitment
At Hearthlune, we believe every interaction is part of the experience.
Whether you are selecting a piece for your own home or looking for the perfect gift, our team is here to make your journey with Hearthlune simple, comfortable, and enjoyable.
Thank you for choosing Hearthlune.