Privacy Policy
Privacy Policy
At Hearthlune, your privacy is important to us.
This Privacy Policy explains how Hearthlune collects, uses, and protects your personal information when you visit our website, make a purchase, contact us, or interact with our services.
By using the Hearthlune website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or shop with Hearthlune, we may collect certain information necessary to provide you with a smooth and personalized shopping experience.
This information may include:
- Name
- Email address
- Shipping address
- Billing information
- Phone number
- Payment information
- Order details
- Customer service communications
We may also collect information automatically when you browse our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Website usage information
How We Use Your Information
Hearthlune uses collected information to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you regarding your purchases
- Improve our website and shopping experience
- Send updates, promotions, and product information when you choose to receive them
- Prevent fraudulent transactions and maintain website security
We only use your information for legitimate business purposes and to provide better service to our customers.
Payment Information
All payment transactions are processed securely through trusted third-party payment providers.
Hearthlune does not directly store your complete payment card information.
Your payment details are handled according to the security practices and privacy policies of the payment providers used during checkout.
Cookies and Tracking Technologies
Hearthlune uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand website usage
- Improve website performance
- Provide relevant content and offers
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Email Communications
If you subscribe to our newsletter or provide your email address, we may send you:
- New product updates
- Special offers
- Seasonal inspiration
- Brand announcements
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Sharing Your Information
Hearthlune does not sell, rent, or trade your personal information.
We may share information with trusted third parties who assist us with:
- Payment processing
- Order fulfillment
- Shipping services
- Website analytics
- Marketing support
These service providers only access the information necessary to perform their services.
Protecting Your Information
We take reasonable measures to protect your personal information and maintain the security of our website.
However, no online transmission method or electronic storage system can be guaranteed to be completely secure.
We continuously work to protect customer information and improve our security practices.
Third-Party Links
Our website may contain links to third-party websites or services.
Hearthlune is not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Requesting access to your personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal information where applicable
- Opting out of marketing communications
To request assistance regarding your privacy rights, please contact us.
Changes to This Privacy Policy
Hearthlune may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with the revised effective date.
We encourage customers to review this page periodically.
Contact Hearthlune
If you have questions regarding this Privacy Policy or how we handle your information, please contact our Customer Care team.
Email:
Customer Care Hours:
Monday - Friday
9:00 AM - 6:00 PM EST
Thank you for trusting Hearthlune.
We are committed to protecting your privacy while creating a safe and thoughtful shopping experience.